Terms of service
Terms of Service
Effective Date: 3rd August 2025
This website is operated by Nature’s Way Herbal Remedies, a UK-based business offering traditional Chinese herbal products for general wellbeing. Throughout the site, the terms “we”, “us” and “our” refer to Nature’s Way Herbal Remedies.
By using our website or purchasing products from us, you agree to be bound by the following Terms of Service (“Terms”), including any additional terms, policies, and conditions referenced herein or available by hyperlink.
Please read these Terms carefully before using our site. If you do not agree with these terms, you must not access the site or use our services.
1. Online Store Use
You must be the age of majority in your jurisdiction to use this site, or have permission from a parent/guardian.
You agree not to use our products or services for any illegal or unauthorized purpose, or to violate any laws in your jurisdiction.
Violations may result in termination of service without notice.
2. General Conditions
We reserve the right to refuse service to anyone at any time.
Your content (excluding credit card info) may be transferred unencrypted across networks.
You agree not to reproduce, duplicate, or exploit any part of this site or its services without written permission.
3. Product Information
Our herbal products are based on traditional use and are not intended to diagnose, treat, cure, or prevent any disease. Product descriptions are provided for informational purposes only and should not replace advice from a qualified healthcare provider.
4. Accuracy of Information
We aim to keep all information current and accurate, but we do not guarantee that all content is error-free. Use of any information on the site is at your own risk.
5. Product Availability and Pricing
Prices and product availability are subject to change without notice.
We reserve the right to limit quantities or discontinue products at any time.
Descriptions and imagery are provided to the best of our ability, but may vary depending on your device or browser.
6. Order Processing and Billing
We reserve the right to cancel or refuse any order.
You agree to provide accurate, up-to-date billing and delivery information.
See our Refund Policy for details on returns and refunds.
7. Shipping & Delivery
Delivery times are estimates and not guaranteed. We are not liable for delays due to carrier issues, weather, or other unforeseen circumstances.
International orders may be subject to customs duties and delays. See our Shipping Policy for full details.
8. Optional Tools and Third-Party Links
We may provide access to third-party tools and services. Use of these tools is at your own discretion.
We are not responsible for third-party websites, content, or products linked from our site.
9. User Comments and Submissions
By submitting any suggestions, reviews, or feedback, you grant us permission to use, modify, and publish them without obligation to compensate or respond.
You must not submit unlawful, offensive, or misleading content.
10. Privacy
Your use of our store is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data.
11. Errors and Omissions
Occasionally, there may be errors or outdated information. We reserve the right to correct these at any time without prior notice.
12. Prohibited Use
You may not use the site or its content for any unlawful purpose or in a way that violates rights, laws, or site functionality. See the full list in the detailed version above.
13. Limitation of Liability
Nature’s Way Herbal Remedies shall not be liable for any indirect or consequential damages arising from use of the site or products, to the fullest extent permitted by UK law.
14. Indemnification
You agree to indemnify and hold harmless Nature’s Way Herbal Remedies and its affiliates from any claims arising out of your breach of these Terms or violation of law.
15. Governing Law
These Terms are governed by the laws of Scotland and the United Kingdom.
16. Changes to These Terms
We may update these Terms from time to time. Continued use of the site implies acceptance of any changes.
17. Contact Information
For questions about these Terms of Service, please contact:
Nature’s Way Herbal Remedies
📍 607 Holburn Street, Aberdeen, AB10 7JN, UK
📧 hello@natureswayherbal.com
📞 +44 (0) 7985 249162
📋 Business Registration No: 756586